Draft for review by SMC before publication.
SMC Co., Ltd. ("the Company") complies with the Personal Information Protection Act of the Republic of Korea and related laws, and publishes this policy to explain how we handle personal information.
1. Information we collect and how
Through the inquiry form on this website we collect:
- Required: name, company or organisation, email, phone
- Optional: product of interest, message
Technical data such as IP address and browser type may be logged automatically by our hosting provider.
2. Purpose of processing
Receiving and answering inquiries, advising on products, specifications and pricing, and keeping a record of the correspondence.
3. Retention period
Inquiry data is kept for one year after the inquiry is closed and then deleted without delay, unless a longer period is required by law.
4. Disclosure to third parties
We do not share personal information with third parties, except where required by law.
5. Processors and international transfer
We use the following processors to operate this website:
- Processor: Cloudflare, Inc. (USA)
- Services: website hosting and delivery
- Data: access records such as IP address and browser type
- Transfer: to the USA, over the network when you visit the website
- Retention by processor: —
- Processor: Web3Forms (USA)
- Services: inquiry form handling and email delivery to our staff
- Data: the fields entered in the inquiry form
- Transfer: to the USA, over the network when the form is submitted
- Retention by processor: inquiries are forwarded to our staff by email and not stored; server logs are deleted about every two months
6. Your rights
You may request access to, correction or deletion of your personal information, or suspension of its processing, at any time by contacting the data protection officer below. We will act on your request without delay.
7. Deletion
When the retention period ends or the purpose is fulfilled, electronic records are deleted irreversibly and printed records are shredded or incinerated.
8. Security measures
- Encrypted transmission (HTTPS)
- Access limited to the staff who handle inquiries
- Inquiries are emailed to staff rather than stored in a separate database
9. Data protection officer
- Name: Lee Eun (CEO)
- Email: wysmc5000@gmail.com
- Tel: +82-53-592-3370
10. Changes to this policy
This policy may be revised to reflect changes in law, policy or services. Revisions are announced on this website.